Apollo Group TV Media Inc. Privacy Policy

**Introduction

At Apollo Group TV Media Inc. and our parent and affiliates, including Apollo Group TV, Inc. doing business as “Apollo Group TV”, “we”, “us”, or “our”, we are committed to the protection of personal information and security of information provided by subscribers, customers, and users. This Policy describes our practices relating to the collection, use and disclosure of your information through your use of our digital services.

This Policy applies to all information collected through Apollo Group TV’s websites, including the Site, our mobile applications (the “Apps”), and other digital services and platforms that are owned, operated or controlled by us, and link to this Privacy Policy (collectively referred to as the “Services”).

Your access and use of the Services are subject to this Privacy Policy and our Terms of Service. Please note that this policy may be supplemented or amended by additional privacy terms or notices set forth in certain areas of the Services.

Information collected through the Services is governed by Apollo Group TV, which has its head office in the United States. We encourage you to read this policy carefully to learn about our information practices. If you do not wish to have your information used in accordance with this policy, please do not use the Services.

Information Collection

We collect a wide variety of information from you when you interact with our Services. Please note that in some cases we may not be able to provide the Services without some of this information, and by not providing it, you may not be able to use or access our Services.

Information You Provide to Us

Direct interactions with our Services are a primary source of information collection. Examples of such interactions include:

Registering and managing your account.
Processing your requests and transactions.
Communication with us through various mediums including our website, mobile app, social media platforms, email, or mail.
Participation in surveys, promotions, or research initiatives.
Posting reviews, comments, or other content on our Services.
Requests for customer support and technical assistance.

Information you provide might include, but is not limited to:

Account Registration Information: For services that require an account, this may include your email, password, zip code, and third-party single sign-on credentials such as Google or Facebook. We use these credentials for authentication purposes, but do not receive your third-party login information.
Contact and Profile Information: This may include, but is not limited to, additional contact information, biographic information, or other information related to your profile.
Financial Information: Financial information-so far limited to credit or debit card details-required to process transactions for some of the Services.
Transactional Information: Details of your interactions and transactions within our services such as your purchases, downloads, and content accessed and viewed.
Feedback and Communication Data: Any feedback, comments, questions, and information you submit through our customer service channels.

Automatically Collected Information

In addition to information you provide directly, we collect certain information automatically, including through:

Location Information: We collect geolocation data to verify your eligibility for certain Services, improve location-based offerings, and comply with legal requirements. This may include GPS coordinates, Wi-Fi detection, or other location verification technology.
Device and Usage Information: This encompasses your IP address, browser characteristics, device identifiers, platform type, and operating system. We also collect usage data like pages visited, interaction with content, and time spent on the Services.

Our service providers and we may also aggregate and combine such information with data about your online activities over time, across different devices, websites and applications, and across different service providers, if the same vendors track your activities.

How We Use Your Information

The data we collect helps us provide our Services and operate our business, and improve our products and services for the benefit of all users. More specifically we use your data to:

Administer Your Account: Processing your registration and verifying your identity and location eligibility, and tracking your transactions.
Manage and Enhance Our Services: To provide consistent experiences across the different platforms and devices – continuously improving the functional aspects and ease with which our Services can be used.
Updates and Communications: Notifying you of updates, modifications, and developments of our Services, including but not limited to transactional updates.
Customer Service: We use your information to respond effectively to your requests and inquiries, including providing you with interactive chat functions and other customer service features.
Internal Business Operations: We use your data in internal audits to improve our security, prevent fraud, facilitate invoicing, carry out analytics, as well as research and development activities.
Marketing and Communications: We will contact you with regard to our products, services, surveys, promotions, and special events that we believe may be of interest to you.
Customization: To create and customize content and ads to reflect the interests and behaviors you have demonstrated during your access to our Services.
Contests and Surveys: We use the information to administer contests, sweepstakes, and surveys.
Legal Compliance and Rights Protection: We use your information to comply with legal and regulatory requirements, to protect our legal rights, and to ensure the safety and security of our Services, employees, and users.

Please note that we may combine the information collected with other data from different sources, in accordance with the practices outlined in this Privacy Policy. Moreover, we may anonymize or de-identify the data collected, which cannot be linked back to you. Such anonymized data may be used for research, marketing, or other purposes.

**How We Disclose Your Information

Information collected from or about you may be shared by us as follows in providing our Services and conducting our operations:

Service Providers: We may disclose information to third-party service providers that perform certain functions on our behalf, including: technical, marketing, analytics, customer service, payment processing, and security.
Affiliates and Subsidiaries: Information may be shared with our current or future “affiliates” and “subsidiaries” for operational purposes.
Measurement and Analytics Companies: Information about your interactions with our Services is shared with companies that provide measurement and analytics services in order to improve performance.
Co-branded and Joint Offerings: If services are offered in conjunction with a third-party or through joint sponsorship or arrangement, your information may be shared with or collected directly by such third party.
Advertisers and Advertising Networks: We disclose information to third-party advertisers and networks to tailor and serve relevant advertisements on our Services and other platforms.
Legal and Compliance Reasons: We may disclose your information when legally required or to protect our rights and safety, or the safety of our users.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that deal. User-Shared Information: Any information that you share on our Services may be accessible to other users or through integrations with third-party services. Your Consent: We may share your information for other purposes if you consent to or request that we do so.

We also reserve the right to share aggregated or anonymous information about Users with third parties for marketing, advertising, and other purposes.

**Cookies and Similar Technologies

To make your use of our Services more useful, easy, and enjoyable, Apollo Group TV and our service providers use a variety of tracking technologies, including cookies and similar technologies. These technologies collect information as described in the “Information We Collect Through Automated Means” section. Technologies we use include:

Web Server Logs: These are records of activity on our websites and are an integral part of our Service operation.
Cookies: Small text files placed on your device that allow us to recognize your device, remember your preferences and settings, improve content and advertisements, conduct analytics, and enhance security. Cookies are either “session cookies” – i.e., temporary cookies that expire automatically after you close your browser – or “persistent cookies” – i.e., remain until you delete them or they expire. We use both types for different purposes:
Essential Cookies: These cookies are necessary for the Services to function properly, for instance, to let your browser remember your user credentials.
Functional Cookies: Allow us to remember your preferences on the Services, such as language or location.
Personalization Cookies: Provide personalized content based on preference and consumption on the Services.
Analytics or Performance Cookies: Used to understand how you interact with our Services, assess the performance of content, and maintain consistency throughout our Services.
Advertising Cookies: Record your visits and interactions so that relevant advertisements may be provided.
Tracking Pixels: Also sometimes referred to as web beacons or clear GIFs, record usage information to assist in content and advertising effectiveness.

Cookies are under the control of you at your devices. While disabling some cookies may affect the proper operation and functionality of our Services, you can always manage your Cookie Preferences through your web browser settings.

Online Analytics and Advertising

Analytics:

To gain insights into how our Services are used, we employ third-party web analytics services, like Google Analytics. These services use cookies and similar technologies to analyze how users interact with our Services, for auditing, research, and fraud prevention purposes. If you wish to opt-out of Google Analytics, you can use the Google Analytics Opt-out Browser Add-on.

We also use analytics tools in our e-mails to track when you open our message or click on any links or banners within it. This helps us understand whether we are getting through to you with our communications and marketing campaigns.

Online Advertising:

Our Services may let third-party advertising technologies place cookies or other tracking technologies on your devices. The information collected through these technologies may help deliver relevant advertising on other websites and services you visit.

You can learn more about tailored browser advertising and how you can control the placement of cookies for advertising purposes by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices. Opting out of tailored advertising does not prevent you from seeing ads; rather, the ads may be less relevant to you. Opt-out preferences are specific to each device and browser used to access our Services.

**How We Protect Your Information

Security of your information is very important to us. We store the data we collect through our Services on secure servers located in the United States. We have put in place reasonable security measures designed to protect your information from unauthorized access, use, alteration, disclosure, or destruction. Such measures include both electronic and physical safeguards, as well as managerial procedures to oversee the collection, storage, and processing of personal data.

Despite our best efforts, no transmission over the Internet and no method of electronic storage is perfectly secure. Thus, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Part of our commitment to your privacy includes advising you to take steps to protect your personal details and passwords when using the Internet, including keeping your account details and passwords confidential.

Retention of Information

Apollo Group TV Media Inc. shall retain your personal information only for the duration requisite to accomplish the purposes as described in this Privacy Policy, unless a longer retention period is required or permitted by law. The length of time we retain your information depends on the type of information, the purposes for which we process the information, and our legal and regulatory obligations.

We regularly review our data retention policies to make sure that we do not retain your information for longer than is necessary for the fulfillment of the purpose or as required by applicable laws. Once the retention period has passed, we delete or anonymize your personal information so that it can no longer be associated with you.

Third-Party Links and Features

Our Services may include links to third-party websites, plug-ins, and features. These third-party services are not operated by us, and when you interact with them, you may be providing information directly to the third party, as well as to other users or the public. Your use of these third-party services is subject to their own privacy policies and terms of service, not ours.

We are not responsible for the content, privacy practices, or security measures of any third party websites or services, even if you can access them through the Services. We encourage you to be aware of this when you leave the Services and to read the privacy statements of each and every website that collects personal information. This Privacy Policy applies only to the information we collect through the Services.

**Your Rights & Choices Regarding Your Information

You have certain rights and choices regarding the personal information we collect and process. These include:

Opting Out of Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt out by following the instructions provided in those communications or by contacting us directly. Opting out of marketing communications does not affect our ability to send you service-related communications.

For further questions, concerns, or comments about this Privacy Policy and our privacy practices, to update, change, or remove your personal information, or for any other question, please do not hesitate to contact us using the following contact information:

Email: privacy@apollotviptv.com

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